Blower Speed Shop™
Limitation Waranty
Blower Speed Shop™, Inc. (BSS) proudly stands behind its products, offering a robust 1-year warranty to the original purchaser (consumer) against any defects in material and workmanship. To process a claim, the consumer must provide a copy of the original sales receipt from BSS or an authorized distributor, clearly indicating the date of purchase. BSS will then, at its discretion, repair or replace the defective product or part. This warranty does not cover labor, transportation, or other incidentals, nor does it apply to products that have been abused, improperly installed, altered, disassembled, or subjected to unauthorized repairs, accidents, racing, misuse, or neglect. While BSS cannot be held liable for any loss of time, inconvenience, or personal damages resulting from defective products, the company remains committed to delivering high-quality products and exceptional customer service. To initiate a warranty claim, simply contact BSS for a Return Goods Authorization number (RGA #) and ship the product, prepaid, directly to Blower Speed Shop™, Inc. 880 W Amity Rd. Boise, ID 83705 (208) 985-7650. BSS’s maximum liability under this warranty shall not exceed the contract price of the claimed defective product.
Prices
All prices and specifications are subject to change without notice. BSS is not responsible for printing errors. All prices are quoted in U.S. dollars. Sales quotes are valid for 30 days and are F.O.B. Blower Speed Shop™ warehouse, Boise, ID 83705.
Product Changes or Upgrades
In order to accommodate the evolving requirements of our industry, BSS may find it necessary to add, modify, or discontinue items in our price sheet without prior notification. As our technology progresses, BSS reserves the right to alter the design, materials, or specifications of our products without incurring liability or obligations to accept returns or to update the design of any similar product previously manufactured and distributed.
Terms
A fifty percent deposit is mandatory on all orders exceeding five hundred dollars. This deposit is required to secure the order and reserve the product for the customer. Deposits may be remitted, or paid, via cash, credit card, company check, certified check, or money order. Deposits and Layaways (items placed on hold for future purchase) are non-refundable, meaning the customer cannot receive a full refund of the deposit amount. Payment by company check may be subject to delay, as the check will need to clear the bank before the order can be processed and shipped. Balances, or the remaining amount owed after the deposit, may be settled utilizing the aforementioned methods (cash, credit card, company/certified check, money order) or cash on delivery (COD). All COD payments necessitate certified check or money order exclusively, as these payment methods are more secure than personal checks. No COD orders below twenty-five dollars will be accepted, as the cost to process a COD payment may exceed the order total for smaller purchases. All international orders will require prepayment by Visa, Master Card, or wire transfer prior to product shipment, as these are the most reliable and secure payment methods for overseas transactions. Blowers, the primary product offered, are custom-built and may require four to eight weeks before shipment, as they need to be manufactured to the customer’s specifications.
Shortages or Damaged Shipments
Any shortages or discrepancies in the merchandise received must be reported to the BSS (Blower Speed Shop) customer service team within 10 days from the date the shipment was received. This requirement is essential to ensure any issues with the order can be properly addressed and resolved in a timely manner.
Upon receipt of a damaged shipment, the customer has two options. They may refuse delivery of the entire shipment and return it to BSS for a full refund or replacement. Alternatively, they may choose to accept the delivery and thoroughly inspect the merchandise for any signs of damage. If the damage is determined to be the result of an error or mishandling by the freight carrier, the customer should NOT return the items to BSS. Instead, the original packaging and merchandise must remain intact, as the customer has 48 hours to file a formal damage claim directly with the freight carrier.
It is crucial that the customer act promptly in this situation, as claims filed with the freight carrier may be voided if the original packaging is not preserved. This allows the carrier to properly assess the extent of the damage and take responsibility for any issues that occurred during transit. Prompt action and documentation of the damage are essential to ensuring a successful claim and obtaining a refund or replacement from the carrier for the affected items.
Return Goods Authorization
Any merchandise returned to BSS must be accompanied by a Return Goods Authorization number (RGA#) issued by BSS. All items must be shipped prepaid and fully insured. BSS will not accept collect shipments and will refuse any shipments sent without prior Return Goods Authorization. If a return is due to our error, we will refund or credit the prepaid ground freight charge incurred. All items returned without authorization may be subject to a 15% restock charge. Return claims must be made within 30 days of the invoice ship date. Merchandise shipped in error will be exchanged or refunded at the discretion of BSS. Receipt of returned goods does not guarantee replacement or refund, only that BSS will inspect the merchandise based on your claim.